Veqsio
Veqsio pricing
The core is free forever under AGPL-3.0 with no limit on users, projects or issues. Paid editions add compliance, identity and advanced modules. You pay only for agents and internal users; people who only use the customer portal are free.
Editions
| Community | Team | Enterprise | |
|---|---|---|---|
| Price per user per month, billed yearly | Free | $3 | $7 |
| Minimum users | none | 5 | 25 |
| Users, projects and issues | unlimited | unlimited | unlimited |
| Licence | AGPL-3.0 | commercial licence key | commercial licence key |
| Hosting | self-hosted | self-hosted (Cloud coming soon) | self-hosted (Cloud coming soon) |
| Support | community and documentation | documentation and e-mail, best effort | priority support (response targets to be defined) |
Prices are in US dollars. Self-hosted licence keys are sold annually. Ask us about volume, non-profit and education pricing.
What is in each edition
| Feature | Community | Team | Enterprise |
|---|---|---|---|
| Projects, issues, custom fields, workflows, screens | ✓ | ✓ | ✓ |
| Scrum and Kanban boards, backlog, sprints, reports | ✓ | ✓ | ✓ |
| JQL, saved filters, views, dashboards, roadmap, calendar | ✓ | ✓ | ✓ |
| Automation, approvals, worklogs, Pages, intake | ✓ | ✓ | ✓ |
| Service desk: portal, request types, queues, SLAs, knowledge base, CSAT, e-mail channel | ✓ | ✓ | ✓ |
| Git integrations, Slack and Teams, webhooks, Jira-compatible REST API, MCP server | ✓ | ✓ | ✓ |
| Import from Jira, Linear, Asana, ClickUp, CSV and JSON | ✓ | ✓ | ✓ |
| On-call schedules and alert ingestion | ✓ | ✓ | ✓ |
| Microsoft sign-in, password policy, audit log | ✓ | ✓ | ✓ |
| Custom logo, name and colours | ✓ | ✓ | ✓ |
| Audit log export | — | ✓ | ✓ |
| Issue security levels | — | ✓ | ✓ |
| Timesheets module: weekly timesheets, approval, locking | — | ✓ | ✓ |
| SAML single sign-on, OpenID Connect, SCIM, LDAP / Active Directory | — | — | ✓ |
| Audit log retention, advanced permission rules | — | — | ✓ |
| ITSM module: incidents, problems, changes, CAB approval, change calendar; SLA automation | — | — | ✓ |
| Assets and CMDB module: schemas, objects with history, dependency graph, impact analysis | — | — | ✓ |
| Plans module: cross-project roadmaps, capacity, scenarios | — | — | ✓ |
| High availability (multi-node operation) | — | — | ✓ |
| White-label: hide the “Powered by Veqsio” credit | — | — | ✓ |
| Priority support | — | — | ✓ |
Team includes everything in Community, and Enterprise includes everything in Team. Every feature not marked as paid is free in all editions. See how the features work in the user guide.
You pay only for agents
Seats are for agents and internal users. People who only raise and follow requests through your service desk portal never count as seats, however many of them you have.
How licensing works
- A licence key is a signed text key that names the customer, plan, seats and expiry. It is checked offline: the server never contacts us, so it works in closed networks.
- You paste the key into Administration → Licence. A new key takes effect within a minute, with no restart.
- When the seat limit is reached no more users can be activated; existing users keep working.
- After a key expires, everything stays on for a 14-day grace period with a warning for administrators. After that the paid features switch off. No data is deleted or locked and it stays readable and exportable.
- The source of the paid modules is visible to customers under the Veqsio Enterprise License; the rest is AGPL-3.0.
How to buy
Online checkout is not available yet. To buy Team or Enterprise, send us a request with your team size: we issue a licence key and send it with an invoice. Veqsio Cloud is coming soon; join the waitlist.
Frequently asked questions
Is the free edition really free?
Yes. The community edition is AGPL-3.0 with no limits on users, projects or issues and no time limit.
Do my customers need a paid seat?
No. People who only raise and follow requests through the portal are free. Seats are for agents and internal users.
What happens when my licence expires?
There is a 14-day grace period with a warning for administrators, then the paid features switch off. Your data stays intact and readable; nothing is deleted or locked.
Does it need internet access?
No. Licence checks are done offline, so it works in closed networks.
What does AGPL-3.0 mean for me?
You may run and modify the community edition freely. If you offer a modified version as a network service, you must publish your changes. Paid modules are under a separate commercial licence.
How do I buy Team or Enterprise?
Online checkout is not available yet. Send a request with your team size and we issue a licence key and send it with an invoice.
Can I get a discount?
Ask us about volume, non-profit, education and open-source pricing. Terms are agreed per request.
See it for yourself
The demo is open to everyone — no signup, no setup.